Staff and patients inside the Uday digital health clinic
Projects · 2021–2023

Uday Primary Care

Digital Healthcare Clinic

Years
2021–2023
Area
Health, in partnership with JSV Innovations and FIH
Status
Completed

Rural India’s health access problem is well documented: a shortage and maldistribution of doctors and health workers, diagnostic technology that does not work in a rural setting, and administrative weakness. The consequence in villages like this one is that people either do not report illness, buy sub-standard care, pay heavily for private care, or arrive at a city hospital far too late.

With JSV Innovations, the foundation built the brick-and-mortar side of Uday, a digital primary care clinic in Chauddhachuli, running against JSV’s digital back end. It was inaugurated in January 2022.

The hard part

The hard part was never the technology.

Health worker explaining a clinic leaflet to village women

It was persuading people to trust a doctor who appears on a screen, and to report symptoms early. The foundation’s contribution was local research, rural marketing and community engagement designed specifically to shift that behaviour.

Uday Primary Care · 2021–2023

In pictures.

Digital Health Clinic in Chauddhachuli — how does it work?
5 films

On film.

Short films made while the work was under way. Each one plays here when you press it.
Inauguration day: Dr Satadal Saha (FIH) on digital healthcare for rural India
Communication strategies to change attitudes to digital health
Explaining digital healthcare to rural patients
Uday patients’ testimonial